Privacy Policy

Introduction

Detection Drain Services Ltd is committed to protecting your privacy and handling your personal information responsibly.

This privacy policy explains what information we collect, how we use it and your rights regarding your personal data when using this website or contacting us directly.

Who We Are

Detection Drain Services Ltd
East Grinstead, West Sussex

Email: info@detectiondrainservices.co.uk
Phone: 01342 313 855

What Information We Collect

We may collect and store the following information when you contact us or use our website:

  • Name
  • Phone number
  • Email address
  • Property address
  • Information relating to your enquiry
  • Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotes and drainage services
  • Arrange appointments
  • Contact you regarding ongoing work
  • Improve our website and services
  • Meet legal or regulatory obligations

We only collect information that is relevant to providing our services.

How Your Information Is Stored

We take reasonable steps to keep your personal information secure and prevent unauthorised access, disclosure or misuse.

Your information will only be kept for as long as necessary for business or legal purposes.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

Your information may only be shared where necessary to:

  • Provide services you have requested
  • Meet legal obligations
  • Work with trusted service providers involved in running our business or website

Cookies

This website may use cookies and analytics tools to help improve website performance and user experience.

Cookies are small files stored on your device that help websites function properly and collect basic visitor information.

You can disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data where appropriate
  • Withdraw consent for us to contact you

To request any of the above, please contact us using the details provided on this page.

Third Party Links

Our website may contain links to third party websites such as social media platforms. We are not responsible for the privacy practices or content of external websites.

Changes To This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this privacy policy or how your data is handled, please contact:

Detection Drain Services Ltd
info@detectiondrainservices.co.uk
01342 313 855