Introduction
Detection Drain Services Ltd is committed to protecting your privacy and handling your personal information responsibly.
This privacy policy explains what information we collect, how we use it and your rights regarding your personal data when using this website or contacting us directly.
Who We Are
Detection Drain Services Ltd
East Grinstead, West Sussex
Email: info@detectiondrainservices.co.uk
Phone: 01342 313 855
What Information We Collect
We may collect and store the following information when you contact us or use our website:
- Name
- Phone number
- Email address
- Property address
- Information relating to your enquiry
- Website usage information through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and drainage services
- Arrange appointments
- Contact you regarding ongoing work
- Improve our website and services
- Meet legal or regulatory obligations
We only collect information that is relevant to providing our services.
How Your Information Is Stored
We take reasonable steps to keep your personal information secure and prevent unauthorised access, disclosure or misuse.
Your information will only be kept for as long as necessary for business or legal purposes.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes.
Your information may only be shared where necessary to:
- Provide services you have requested
- Meet legal obligations
- Work with trusted service providers involved in running our business or website
Cookies
This website may use cookies and analytics tools to help improve website performance and user experience.
Cookies are small files stored on your device that help websites function properly and collect basic visitor information.
You can disable cookies through your browser settings if you prefer.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data where appropriate
- Withdraw consent for us to contact you
To request any of the above, please contact us using the details provided on this page.
Third Party Links
Our website may contain links to third party websites such as social media platforms. We are not responsible for the privacy practices or content of external websites.
Changes To This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this privacy policy or how your data is handled, please contact:
Detection Drain Services Ltd
info@detectiondrainservices.co.uk
01342 313 855